Contact Us

At API Scan, we highly value engaging with our customers and addressing their unique needs. We welcome any questions you may have about our services or any valuable feedback you’d like to share.ย 

To get in touch with us, simply send an email toย admin@trustid.ca.ย Our dedicated team is committed to providing prompt responses and ensuring your satisfaction.

FAQ

Get answers to common questions about API Scan to better understand the product.

What is API Scan?

API Scan is a comprehensive virus scanning solution that fortifies your applications against a wide range of vulnerabilities and threats for file uploads. Our service integrates with your application, providing real-time feedback on the status of your uploaded files.ย 

How does it work?

API Scan works by integrating directly with your application, allowing it to scan uploaded files for viruses and vulnerabilities. It utilizes advanced scanning technology to analyze the files and provide immediate feedback on their safety. With its compatibility with any programming language and adaptability to various environments, API Scan is a versatile and powerful tool for ensuring the security of your platform.

Is API Scan compatible with all programming languages?

Yes, API Scan is designed to be compatible with any programming language capable of making a web call. Whether you’re using Java, Python, C#,ย  or any other language, API Scan seamlessly integrates with your application to provide virus scanning and vulnerability detection for file uploads.

Can API Scan be used in different environments?

Absolutely! API Scan is adaptable to various environments, including Infrastructure-as-a-Service (IAAS), Platform-as-a-Service (PAAS), and Software-as-a-Service (SAAS). Whether you’re hosting your application on AWS, Azure, or any other cloud platform, API Scan can be integrated to enhance the security of your file uploads.

How do you ensure 100% data privacy of uploaded files?

We prioritize absolute data privacy through our API’s advanced scanning process. Files are exclusively scanned in-memory, and once the process is completed, the memory is released, leaving only the results. This guarantees that files are never duplicated or moved, ensuring the utmost security and confidentiality for our users.

How secure is API Scan?

We ensures a high level of security for our users by implementing a robust system of daily virus definition updates. Our backend scanning nodes are designed to update virus definitions every hour. This means that at regular intervals, our scanning nodes have the latest virus definitions available. By refreshing our scanning nodes with the most up-to-date definitions, we guarantee that our users receive the best possible defense against emerging threats.